Best of 2024 - HVAC - Business Journal - Northern Idaho

Heating, Air Conditioning, & Appliance Repair

Trusted and experienced repair services in Kootenai County – Repairing and maintaining Furnaces, Air Conditioners, and Appliances throughout the Coeur d’Alene, ID and the surrounding area for residential and commercial customers.

Schedule Service with Pillar Today!

Heating · A/C · Appliances

(208) 964-6350

At Pillar Heating-Air-Appliance in Coeur d’Alene, ID, we love our customers and strive for excellence as an HVAC & Appliance repair company. Our commitment goes beyond merely fixing and installing furnaces, air conditioners, or appliances – we strive to provide reliable, supportive, and essential services that positively impact the lives of those who live in our community.

As a fully licensed, bonded, and insured company, you can rest assured that you’ll be taken care of with us. Our experienced and trusted team is dedicated to ensuring your HVAC systems and appliances are in optimal condition, providing prompt and reliable repairs whenever you need them.

What Can We Help You With Today?

Heating Repair

In North Idaho’s cold weather months, reliable heating is an absolute necessity. At Pillar Heating Air & Appliance in Coeur d’Alene, ID, we understand the urgency of furnace and heating-related repairs. Our goal is to address most issues the same day while on site.

Air Conditioning Repair

At Pillar Heating Air & Appliance we specialize in all aspects of cooling systems, ensuring that your unit operates flawlessly. Our HVAC repair services are conducted with proficiency, and most repairs can be efficiently handled in one visit. Trust us to keep your cooling system running smoothly, providing you with uninterrupted comfort even during the hottest days of the year.

Appliance Repair

There’s nothing quite like having your washing machine break down, right before the rinse cycle! With the amount of different types/brands of appliances, we strive to get you back up and running as quickly as possible. We are your go-to for appliance repair in Kootenai County, ID!

Pillar Service Advantage

We now offer Maintenance Subscriptions for your HVAC system as well as appliances. For a low monthly cost, you can ensure that your home’s most important systems are operational – year-round.

Find out more about the Pillar Service Advantage program today!

What People Say About Pillar

Chrissy DChrissy D
15:50 02 Nov 24
We were so grateful to the two young men who came after 5:00 pm on a Friday to fix our gas fireplace. They were friendly, and found the problem within 2 minutes. We will definitely use them again. I forgot to add that the office was super good too! They made the effort to check in with the technicans in the field to see if they would come.
RKRK
19:38 31 Oct 24
Was able to reboot my dishwasher online vs. paying for a new digital board! Thank you
Rebecca RidenourRebecca Ridenour
19:26 25 Oct 24
Anthony just came out and diagnosed our dishwasher. Super professional, friendly and helpful! Thank you Pillar and great job Anthony!
ugoonllugoonll
20:27 23 Oct 24
We're very grateful for Pillar appliance! We moved into a new house and brought our own appliances with us. The builder would not install our appliances so we had to find someone who would do it. We found Pillar online, called them and they said they could install our appliances. Long story short, they installed 3 appliances in no time and did an excellent job! If in the future we should need someone for appliances, air or heat - we won't hesitate to call Pillar!
Ken HanleyKen Hanley
16:09 21 Oct 24
Todd, the Pillar tech, was out 2 different times for repairs. I found him to be professional, courteous and knowledgeable. I would highly recommend.
Preston KinnePreston Kinne
14:33 20 Oct 24
Pillar installed natural gas fireplace ( new gas lines, set up fireplace ) . Their bid was very competitive. Aiden and Ethan showed up right on time , they wasted no time in getting on the job. There workmanship was very professional.
Marilyn DahlMarilyn Dahl
16:19 18 Oct 24
This is long, but the bottom line is: Kacie, Aidan and Ethan were excellent. My husband and I are thrilled with the service that Pillar provided. We talked first with Kacie, who set up an appointment for us and described the yearly maintenance plan. Kacie was very professional and helpful. Texts with a photo of the technician, were sent to us to update us to when he would arrive. Aidan and Ethan arrived and were wonderful. I told them they did not need to put on booties to protect our floor, they said that they didn't want to leave any spots on the floor. We asked them to install our dryer which required some work with the dryer ducting. One of them set about doing that, while the other checked out our furnace. They gave us advice on the use of filters for the furnace and showed us where to find them. They also labeled the unit so we could easily take care of that task. We asked if they could check the exhaust fan in the bathroom. They checked it out and will work to replace it. I mentioned that the gas fireplace smelled like gas. They immediately went out to their truck and installed a monoxide detector. They did not smell gas but advised us that if a warning went off on the alarm to turn off the gas to the fireplace and give them a call right away. We appreciated the care and hard and careful work Aidan and Ethan provided. We also are happy with the fact that Pillar will be able to provide maintenance for our furnace and air conditioner once a year. It was a pleasure to have such fine young men come into our home.
victoria simsvictoria sims
21:50 17 Oct 24
Anthony did an amazing job! We definitely recommend Pillar. Polite and efficient with work done. Thanks again!!
Gary MartinGary Martin
23:30 16 Oct 24
Anthony knew his work and was efficient and quick. He had an excellent work ethic and if need be I would ask for him again!
Ketner FamilyKetner Family
20:06 16 Oct 24
Absolutely fantastic! I will recommend Pillar to everyone. When I called, Kasey was great on the phone, she was able to send Anthony out the same day to figure out what was happening with my fridge/freezer. Anthony arrived early and was kind and personable. He was able to diagnose the problem, and then went above and beyond to attain the part that evening and squeeze me in to his schedule the following day to install it! The best customer service from start to finish. Thank you Pillar, best service ever.
HAILEY DAVISHAILEY DAVIS
18:46 11 Oct 24
Lynn TarboxLynn Tarbox
01:00 11 Oct 24
Service was on time and service man was very helpful in explaining all that he did and I would use Pillar again for any needed services.
Sandi RoseSandi Rose
03:58 27 Sep 24
Ed RussellEd Russell
06:00 24 Sep 24
Good work, better price
Junior StahlmanJunior Stahlman
23:42 17 Sep 24
On time, friendly and knowledgeable. I have used them twice now and have had two different techs. Anthony and Todd, and they were both excellent!
Veronica DavisonVeronica Davison
01:27 17 Sep 24
Aidan was very professional and knowledgeable. He helped me with my questions and helped me with programming my thermostat.I am very happy with my service and highly recommend Pillar .
J MJ M
16:03 14 Sep 24
Pillar was recommended to me almost 5 years ago from another company. Had Pillar to my home at least 4 times for different reasons. Someone usually arrives by next day or sooner. They are outstanding in every way!! Cost of services is NOT out of hand & employees are kind and quick to respond. Damien is a GREAT, no nonsense, get the work done leader!!
NancyNancy
23:40 11 Sep 24
I called Pillars yesterday about my refrigerator. They were able to send a technician out the next day. Andrew arrived in the time frame that was set. He was friendly and knowledgeable. He was able to tell me the issue and was able to fix it quickly. I thought I was going to have to buy a new refrigerator, but now thanks to Pillar, I don’t have to. I would HIGHLY recommend Pillar. From my first phone call, to the repair, their customer service is top notch. Thanks!!!
Alysann HohnsteinAlysann Hohnstein
22:18 11 Sep 24
The service was very good, prompt and clean. So glad to have my dryer working again. I will call Pillar Services if I need to.
Angela YapAngela Yap
02:08 11 Sep 24
Very responsive and professional. Todd, the technician they sent to determine what was wrong with my stove range diagnosed the problem right away, had the part ordered and came back to install it as soon as it came in. I highly recommend their services. This is my third experience with them and each time they have fixed the problem promptly. Great customer service.
Steven VincentSteven Vincent
22:30 04 Sep 24
K SeverinsenK Severinsen
19:10 03 Sep 24
Fast, affordable, and they came same day. John is a very experienced tech and fixed our issue on the first try. Definitely recommend him.
Helen ParisHelen Paris
18:42 22 Aug 24
Todd was on time pleasant and answered every question. Being new to the area he shared sound advice. He went the extra mile and when needed he will be our first call!
Michael Van LeuvenMichael Van Leuven
04:01 15 Aug 24
Had a great experience with Pillar. Anthony was professional and quickly diagnosed our dryer problem. Would definitely call them again for appliance repair.
dmtidahodmtidaho
14:08 14 Aug 24
This company is awesome! They undid the nightmare experience we were having with another company in one visit. Amazing response time and communications. Highly recommened.
mike parentmike parent
18:03 13 Aug 24
We had some AC issues at our Church in CDA. John and Ethan came by and trouble shot the system and resolved everything. John and Ethan were total professionals and I really enjoyed spending time with them. They took the time to explain what went wrong and how to prevent it from happening in the future. I would not hesitate to call them again for future services. Thank you both for taking such good care of us!
Ed FrazeyEd Frazey
02:48 13 Aug 24
Had Ethan and Aidan here to install a new dishwasher and garbage disposal. Fantastic job done at a very professional attitude and work ethnic. Definitely will be using them again. Great company.
Lauren AckeretLauren Ackeret
01:56 13 Aug 24
I called for help this morning and my gas range issue was fixed by the afternoon! This is a problem we’ve been trying to get figured out for over a month and I’m so grateful a friend recommended Pillar. Ethan and Aidan were efficient and considerate, we’d absolutely recommend calling these guys!
AudreyAudrey
21:50 08 Aug 24
We had Anthony at our home last week. He fixed our washer and dryer! Yay! He was Exceptional! Extremely Knowledgeable prompt and Courteous. It's so nice to know we're in good hands with the Pillar team! ⭐️⭐️⭐️⭐️⭐️
Steve HonigSteve Honig
21:16 08 Aug 24
Pillar sent two professionals, Ethan and Aidan to our house to repair or replace a high mounted vent fan that stopped working some time ago. Within minutes they had diagnosed the issue, repaired the fan motor and were on their way. They were clean cut, polite and not pushing to replace something that could be fixed. The service was 5 star all the way. Pillar is a trustworthy local company I will continue to use. You should too.
HihowHihow
15:01 06 Aug 24
Very helpful people
N WoodN Wood
22:45 05 Aug 24
Pillar technicians have been amazing! So quick to respond and, in my case, come as often as needed to troubleshoot recurring problems. I’m so grateful for their assistance in helping us stay comfortable this summer when our A/C becomes a troublemaker. Their service is the best.
Brandon EdwardsBrandon Edwards
19:50 05 Aug 24
These guys were studs! Ethan and Aidan came to our house and helped us hook up our dryer venting which was surprisingly complicated. I tried 3 times to get it hooked up and they came over and crushed it! Solved all of our issues and were very kind as well.
Rand EdwardsRand Edwards
23:08 01 Aug 24
Kendall LaidlawKendall Laidlaw
15:28 17 Jul 24
Hands down the most trustworthy HVAC company in town. Technician John was able to diagnose and correct brand-new mini-split unit that had been installed wrong by another company. He explained everything in detail while he was here and took the time to ensure everything was correct before he left.
Lorraine SmithLorraine Smith
01:02 17 Jul 24
This is an excellent company they bend over backwards. Same day service, even in this 100 degree heat. Technicians friendly and courteous excellent workmanship.
Wendy GunningWendy Gunning
23:53 15 Jul 24
Pillar got me scheduled on the same day I called. Damien sent me a text when he was on his way. He was professional and easy to work with. I will be calling them again for my heating and cooling needs.
Ellicia SelleEllicia Selle
16:06 11 Jul 24
Dameon was fantastic! Arrived within 45 minutes of calling and fixed the AC within 10 min!! Excellent service. Thank you
Melissa BurdMelissa Burd
02:47 09 Jul 24
Gus FoulkGus Foulk
03:39 29 Jun 24
Anthony Pillars appliance tech came out today and troubleshooting are gas oven for not heating properly. He found that the starter was not working properly and replaced it with a new one. Works great like new, he carried the replacement parts and was done in no time. I recommend them for your appliances repair!
Brentt RamharterBrentt Ramharter
13:55 26 Jun 24
Damien from Pillar HVAC responded promptly to my request for a second opinion concerning the furnace at our 11 year old home in Coeur d'Alene which we were told by another service provider was in need of replacement due to the estimated $3,028 cost of repairing it. Within less than 45 minutes Damien had identified and replaced the failed low voltage contactor which brought both the air conditioner and furnace back into full operation! I can't thank Damien and Pillar HVAC enough for their prompt and efficient service. I am deeply appreciative of the professional staff at Pillar HVAC! - Brentt Ramharter
Kristina DetwilerKristina Detwiler
18:05 19 Jun 24
Aiden did a great job! He quickly fixed the issues we were having, was very knowledgeable, and gave us a bit of training on our equipment.
Sandy BooeySandy Booey
00:38 14 Jun 24
Very professional and friendly. Highly recommend.
Michael HaltermanMichael Halterman
23:28 29 May 24
Had Pillar install a new coil unit for my air conditioner. Excellent service, they troubleshot the issue, made recommendations on repair/replace. Replacing the faulty part instead of replacing the complete system saved a considerable amount of $$$. Installers were professional and courteous. Very satisfied with the whole process highly recommend them gir your heating,cooling solutions.
Lorie HansonLorie Hanson
23:51 28 May 24
Highly recommend!!!!
Steve StauningSteve Stauning
18:31 24 May 24
Great service! Todd was very friendly and (more importantly) highly competent! The charges to repair our refrigerator were fair and were explained up front. The team does a great job of communicating. I highly recommend Pillar!
Mack HarrisMack Harris
21:00 21 May 24
Damian is very thorough and efficient. I've utilized his services multiple times and I highly recommend Pillar Heating and Air!
Helen Joan CoregeHelen Joan Corege
00:19 20 May 24
Kelly was very polite and explained everything to me. I could tell he was doing things with the utmost care and skill. I was very impressed with the quality of his workmanship.
Jeff SmullenJeff Smullen
01:00 14 May 24
Todd was extremely helpful and knowledgeable. Whomever runs their Facebook page was absolutely awesome in getting me scheduled and on the books early in the morning and the same day mind you! Outstanding company and would highly recommend them to anyone.
Harmon CantrellHarmon Cantrell
23:10 09 May 24
Todd quickly analyzed the problem with our clothes dryer. He recommended a course of action (cleaning the dryer duct) and suggested a second party to clean the duct. We are back to drying our clothes now
Diana CoreyDiana Corey
18:58 06 May 24
I was very impressed how fast they were to respond to my needs!! Than to have the new parts installed within a week of my first call. Very Happy with them. Thank you Cassey and Todd!
Bob SweeneyBob Sweeney
05:00 23 Apr 24
Todd was excellent, fully knowledgeable, and there were no hitches. Prompt, smooth, pleasant transaction.
Jonathan HubiakJonathan Hubiak
17:08 19 Apr 24
Aiden was great. On time, professional, and went above and beyond his duty.
Linna ShepherdLinna Shepherd
23:59 18 Apr 24
We were having trouble with our washer and Todd fixed it then I asked if they did dish washers and explained the problem which he saw right away was an easy correction. By the time he left we were set to do all sorts of chores. Thank you Todd and thank you Pillar!!!!
Richard ComstockRichard Comstock
03:31 18 Apr 24
Pillar was above expectations- helped me deal with the manufacturer and get things taken care of in a matter of weeks. Could recommend them more.
AnonAnon
16:04 17 Apr 24
Aidan was courteous and worked quickly, thank you!
DavenTheaDavenThea
18:12 10 Apr 24
I called Pillar the morning that we discovered that that our refrigerator was warm. Todd came before lunch to determine the cause which was a fan that need to be replaced. He ordered the fan before he left the house.When he had the fan Todd returned and installed it. He was knowledgeable, efficient, and answered all of my questions.I will use Pillar again as needed.
Dwain FishDwain Fish
03:10 10 Apr 24
Pillar Heating has done several jobs for us and has always been top notch, friendly, and professional. I can't say enough good things about this team of experts. You will be pleased by choosing Pillar for your next job!
Mira CreedMira Creed
22:05 09 Apr 24
Anthony was early, he was polite, listened about my problem and very good at answering my questions. He was also professional and diagnosed the problem quickly. It was a very nice experience, I would recommend Anthony and will call Pillar again if needed.
Pam HeathPam Heath
17:12 09 Apr 24
This is a 5 Star Review. The Company is great. Todd was efficient, helpful, really knew what he was doing. I would highly recommend them.
Ben GarrettBen Garrett
05:22 05 Apr 24
Great fast service. Fixed our clothes washer with an economical solution. Didn’t try to make the repair more complicated than it was. Todd was very knowledgeable and courteous
Joe HernandezJoe Hernandez
19:51 04 Apr 24
Anthony explained the Frigidaire workings that we got with our new house. We left an Amanda fridge of 36 years at our old house. What a difference.
Steve OrmbrekSteve Ormbrek
15:54 04 Apr 24
Todd Steele was a pleasant service mad who fixed our dishwasher at a fair rate and within 2 days. Well done Pillar!
Patti SchultzPatti Schultz
00:36 02 Apr 24
Always a good experience with Pillar - our go to help for our appliances! Kudos to Anthony Cranford. He is prompt, informative, and has always fixed the problem. I sense the honesty and it is appreciated! Thanks~!
Debbie MalleyDebbie Malley
19:08 01 Apr 24
Our stove/oven went out on a Saturday morning. I called Pillar Appliance expecting to leave a voicemail and hear back from them on Monday. About an hour later the owner called me back, set up an appointment for Monday morning. The service technician, Anthony Cranford, came out diagnosed the problem. He had to order a part, but came back the next morning and made the repair. Anthony was great! We have used Pillar Appliance several times and will continue to do so.
Russell HallRussell Hall
23:49 26 Mar 24
Pillar Heating Air Appliance Repair in Coeur d’Alene Idaho has helped me with all my needs. I have a gas fire place and it decided to stop working so I called these guys. They were very professional quick to respond quick to come out to my house to repair the stove and very friendly and professional and affordable. John was the tech that came out two times and diagnosed the Gas stove as well as fixed it and educated me as well about it. If you need someone to come and fix your stove call Pillar and ask for John. He knows his stuff, he’s very intelligent, friendly professional, and gets the job done hands-down. I can’t thank him enough for what he’s done.
Mabel GidcumbMabel Gidcumb
21:54 26 Mar 24
My dishwasher quit last night. This morning I called Pillar, spoke to a very pleasant receptionist and in a just a few hours had technician Anthony here to fix it. He had it all done and running in about 30 minutes. Great service and I’m so happy for an easy fix! Thank you!
Awesome service, and knowledgeable!Thanks!!!
Don KlineDon Kline
03:21 24 Mar 24
Showed up on time.. Quickly found the problem. Anthony was great..
Tera TullisTera Tullis
01:21 23 Mar 24
I highly recommend them. Anthony is awesome ! He has helped us with our dryer and gas cook top. He is prompt and knowledgeable. The prices are reasonable as well.
Craig PhillipsCraig Phillips
04:13 22 Mar 24
Called for pre-season AC maintenance/service and got an appointment for the next morning. I got a text the next morning saying John was on his way, with his photo. He arrived on time and got right to work. He explained everything he was doing, showed me the multimeter readings and the normal ranges listed on the AC unit, then explained what MUST be replaced, what SHOULD be replaced, and left it up to me to decide. No hard sell for a new unit or any services I didn't need. The bill was very reasonable, and John left me with some basic maintenance tasks that I can perform. I'm glad I called Pillar for this service.
Betty DilbeckBetty Dilbeck
02:39 19 Mar 24
Thank You Piller for repairing my Refrigerator and not giving up til it was fixed. Also for coming out the same day I called you I appreciate everything you did. Thank you .
Rick PonderRick Ponder
02:42 16 Mar 24
Great service exceeded expectations
Diane ZDiane Z
02:14 09 Mar 24
They were very timely and efficient.
Linda MyersLinda Myers
17:10 07 Mar 24
Pillar, Heating Air and Appliance repair deserves a 5-Star rating! They were quick to respond to our needs regarding a second opinion on our Heater. The tech, John, was knowledgeable, quick to inspect, prompt, and best of all, honest! We highly recommend this company and they will stay on the top of our list for future needs. Kudos to them!
Transform MinistriesTransform Ministries
23:23 04 Mar 24
Thank you so much Pillar! Todd and John were quick to take care of our furnace needs and did so with professionalism and friendliness! Proud to have yet another honest and trustworthy company in this beautiful area! We've got you on speed dial for any future needs!
karyn christenkaryn christen
21:17 01 Mar 24
Pillar was outstanding, as was the service technician Todd S! I called regarding my dryer. I was scheduled the same day for an appointment & they asked for the model number of my appliance ahead of time. They sent a text with the name and a photo of the service technician when he was on his way. He was very thorough diagnosing the issue & even had the part to replace with him. My dryer was fixed & operational SAME DAY!!
Caroline JaffeCaroline Jaffe
19:23 28 Feb 24
Pillar is awesome. They return phone calls, they arrive on time and Anthony is so great. He's very professional and personable and does super work.
Camilla BronsellCamilla Bronsell
19:47 21 Feb 24
Pillar was able to send a technician the same day I called. Todd was friendly and very efficient. The price was reasonable; actually less than I expected. I would recommend this company to my friends without a single reservation.
Susan StallardSusan Stallard
21:08 08 Feb 24
These guys are the best! I called at 8:05 for a hot water repair. I had a technician show up at 8:35... Job done before 9:00This is not my 1st experience and it's always the same. Quick, efficient and affordable. The technician, Aidan was courteous, professional and knowledgeable about the repairs. I would highly recommend them for any repairs you might need. So nice to have a reputable company to call on!
sandy Leonardsandy Leonard
16:27 24 Jan 24
Very polite and quick service. Called for service on a Monday and they were able to get a technician out Tuesday morning. They sent a message letting us know he was on his way including the his name and picture! Todd was very courteous and thorough in the repair explaining every detail. We will always call Pillar for our appliance repairs! Highly recommend them to all who need repairs!
Jacob NelsonJacob Nelson
00:18 17 Jan 24
This morning we woke up to a non-functioning furnace. Given the cold spell that's taken over North Idaho, I assumed I was looking at a multi-day wait for a technician to look at our furnace.I remember that I had met Damien some years ago at an event, and figured I'd give Pillar a shot.The receptionist was kind, friendly, fast - took my information and let me know a time that a technician would come by. Not only did I have a same day appointment, they were able to make it an hour early.John was my repair tech he had the issue diagnosed within 15 minutes, frozen condensation lines in the furnace, and gave me detailed advice on how to resolve the issue. There was no high pressure upsell for parts, just simple practical help.I'd highly recommend Pillar Heating and Air to anyone looking for a trustworthy, friendly, upfront repair company. I was thoroughly impressed.Great job!
Michael C.Michael C.
00:47 16 Jan 24
Truly a five star experience. Repair on our oven was what we thought it might be and price that Pillar had estimated as typical was where it came in. Communication with office was timely and excellent. Loved Anthony, our tech. We've had plenty of appliance repairs in North Idaho and this was our best experience. Never look forward to repairs but look forward to using Pillar again!
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Pillar's Mission

Our desire is to provide reliable, supportive and essential services to positively impact the lives of those who live in the community.

Our belief in the importance of service is rooted in our faith and values. Our commitment to honesty and transparency guides everything we do, ensuring that our customers receive the highest level of service and satisfaction.

Pillar Team - CDA

Pillar's Mission

Our desire is to provide reliable, supportive and essential services to positively impact the lives of those who live in the community.

Our belief in the importance of service is rooted in our faith and values. Our commitment to honesty and transparency guides everything we do, ensuring that our customers receive the highest level of service and satisfaction.